Posted on Google Kieron CameronTrustindex verifies that the original source of the review is Google. Booked in via telephone and they managed to get me in quick and at a time I wanted. The physician whole took my blood did so with care and didn’t leave a bruise which I requested. Also very friendly and makes you feel relaxed. Would recommend to anyone considering visiting.Posted on Google Paula HanlonTrustindex verifies that the original source of the review is Google. Excellent service - all round efficient health provider with a wonderful team of professionals -I would highly recommend the Medical Hub !! xPosted on Google Ste EvesTrustindex verifies that the original source of the review is Google. Great place Happy customer 👌 Highly recommend. Impressed with the place.Posted on Google Carol MayTrustindex verifies that the original source of the review is Google. Always a first class service… extremely professional in a very relaxed environment.Posted on Google Lynne BuoeyTrustindex verifies that the original source of the review is Google. Wouldn't go anywhere else for the most helpful, professional service. HCPs are first class and always give me the most caring service I could wantPosted on Google Natalie FearonTrustindex verifies that the original source of the review is Google. Great service and great informationPosted on Google HuslenTrustindex verifies that the original source of the review is Google. Very good private GP, highly recommend.Posted on Google Rachel KissockTrustindex verifies that the original source of the review is Google. Excellent service from start to finish. This is a personal service where you will be treated with kindness, respect and professionalism. I have used this service for a medical assessment of my son that I would have waited 2 years for on the NHS! It was a fraction of the cost of other private providers also. Then another occasion for a visit to the GP who was amazing! I was seen on time with no waiting, I had received my prescription and taken the medication within 30 minutes and felt 100% better! I have sent many friends to this practice and not one person has had a bad experience. I recommend this place 1000% Previous to this, I had called my own gp to be told there was no appointments and to go to the walk in where there would be able to do and prescribe anything I needed. This information was untrue! I wasted a whole morning sat in the walk in to be told they couldn’t do anything for me except prescribe me medication I could of bought over the counter! I understand the NHS is under a lot of pressure and are unable to deliver the service they once used to, but this is why this place is a god send! for £50 I was seen and sorted within 15 mins I would of given 10x that amount the pain I was in. Excellent service!Posted on Google Catherine OrmesherTrustindex verifies that the original source of the review is Google. I have been using Racheal now for around 2–3 yrs for my aesthetics and skin storm facials , Racheal is amazing and knows her stuff i would highly recommend her . I’ve had sculptra , Botox , polynucleotides and skin storm facials . As a family we’ve also seen Jello at the clinic for jabs for our holidays who also was extremely knowledgeable. The clinic offer private adhd screening , hormone clinics ect they are just amazing
Terms and Conditions
Scope: These are the terms and conditions governing the provision of private medical services in the United Kingdom.
Importance: Please carefully review these terms before booking an appointment. They outline who we are, the details of the private medical services, contract modifications or termination, problem resolution, and other essential information. If you find any errors or need changes, contact us for discussion.
Information about Us and Contact Details
We are:
The Medical Hub Group Limited. Company Number 14591824. 34 All Saints Street. Bolton. BL1 2ER
Contact: Reach us at 0151 722 1944 or email us at info@themedicalhubuk.co.uk
Communication: We will contact you by phone or in writing via the provided email or postal address.
Communication Method: The term “writing” includes emails.
Our Contract with You
Acceptance of Appointment: Your appointment is accepted when we email you, creating a contract between you and us. Or when it is accepted on our booking system.
Unable to Accept Appointment: If we cannot accept, no charges apply. This might occur due to unexpected resource limitations.
UK Services Only: We provide private medical services exclusively within the UK.
Age Restrictions: Appointments are for adults or appropriately accompanied by children. Children under 16 require the legal guardian’s involvement and written consent.
Your Rights to Make Changes
If you need to alter the appointment, contact us at least 24 hours before. (Please also see our cancellation policy). We’ll confirm the change’s feasibility, propose alternatives, and await your confirmation.
Our Rights to Make Changes
Minor Changes: We may make minor adjustments to services due to legal or technical reasons.
Significant Changes: For substantial changes, we will notify you, allowing cancellation with a refund.
Providing the Services
Appointment: Services are provided on the scheduled appointment date.
Delays: We’re not liable for delays caused by events beyond our control.
Non-Attendance: If you miss an appointment without a valid reason, charges may apply. Failure to reschedule may lead to contract termination.
Required Information: Failure to provide necessary information may result in contract termination or additional charges.
Your Rights to End the Contract
You retain the right to cancel your agreement with us. The consequences of ending the contract hinge on the nature of the services, our performance and the timing of your decision.
Inadequate Services: If we fail to deliver private medical services properly, you may legally terminate the contract, request service re-performance, or seek a partial or full refund.
Contract Termination: Should you wish to conclude the contract due to our actions or announced plans, see clause 7.2. The contract concludes immediately, and we will refund you for any services not provided, along with potential compensation. Valid reasons include: We informed you of upcoming changes to services or terms that you disagree with. Suspension of service supply for technical reasons exceeding 4 weeks, or notification of such suspension. Legal entitlement to terminate due to improper service provision.
Change of Mind: If you decide to change your mind about receiving services, you may be eligible for a refund, with potential deductions.
No Right to Change Mind: No change-of-mind right applies to private medical services once you’ve attended your appointment and we’ve provided the services, even if the cancellation period is ongoing.
How to Cancel an Appointment
Cancellation Process: Notify us through phone, email, or post.
Refund Policy: Refunds are possible if notified in advance. Please refer to our cancellations policy.
Our Rights to Cancel an Appointment
Cancellation by Us: We may cancel if payment is overdue or essential information is not provided.
Compensation: If we cancel for the above reason, then you are liable for the scheduled appointment’s cost.
If There Is a Problem with the Services
Reporting Issues: Contact us for questions or complaints.
Contact: Reach us at 0151 722 1944 or email us at info@themedicalhubuk.co.uk
Legal Rights: You have legal rights regarding service conformity.
Price and Payment
Service Price: Prices vary, indicated during booking. We adjust for VAT rate changes.
Pricing Errors: If a pricing error occurs, we’ll contact you for instructions.
Payment: Full payment is required in advance. Failure to pay may result in appointment cancellation.
More Important Terms
Transfer of Agreement: We may transfer this agreement, ensuring it doesn’t affect your rights.
No Third-Party Rights: Only you and us have rights under this contract.
Illegal Clauses: If any clause is illegal, the rest remains in force.
Enforcement Delay: Delayed enforcement doesn’t waive our right to enforce later.
Governing Law: English law governs these terms, and legal proceedings can be brought in English courts.
You may use alternative dispute resolution if you are not happy with our handling of your complaint.